Thank you for enrolling in Shilpaastish’s online courses. We value your trust and aim to ensure your satisfaction. Please review our course cancellation and refund policy carefully.
Note: This policy is subject to change without prior notice. For the latest information, check our website.
Thank you for choosing Shilpaastish.
Thank you for shopping with Shilpaastish! We greatly value your trust and are committed to ensuring your satisfaction with every purchase. Please review our cancellation and refund policy carefully to ensure a smooth shopping experience.
You may request a cancellation for your order within 7 days from the date of purchase. After this period, cancellations will no longer be accepted.
To cancel your order, please contact our support team within 7 days of purchase with your order details and the reason for your cancellation. Our team will assist you in processing the cancellation request.
Refunds will be issued within 7 business days of receiving your cancellation request, as long as it falls within the eligibility period. The refund will be processed to the original payment method used during the purchase.
Certain products, such as personalized items, custom orders, or sale items, are non-refundable. Please refer to the specific product page for detailed information regarding non-refundable items before completing your purchase.
If you encounter any technical issues that prevent access to your purchased product (e.g., digital downloads), please contact us immediately. We will work to resolve the issue or offer a refund if deemed appropriate.
We do not offer exchanges between products. If you wish to order a different item, you will need to return your current product (if eligible for a return) and place a new order for the desired item.
Mandatory Video Recording for Returns: For a smooth return and refund process, it is mandatory to record a video at the time of delivery showing the condition of the product. This video will be required to proceed with your return request and to confirm any issues related to damaged or incorrect items. The video must clearly show the packaging, the product, and any defects (if applicable).
If you have any questions or need to initiate a cancellation, please reach out to our customer support team at connect@clarityquestcollective.com.
Cultivating a Community for Seekers where Every Quest for Clarity Connects to CONSCIOUS LIVING Collectively.